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FAQ - Fragrance / Flavour / Essential Oil

**All information are from Ungerer Australia or Ungerer and Company unless otherwise stated.


What is a fragrance?
Fragrances are blended synthetic aroma compounds or natural essential oils that include a carrier like dipropylene glycol or mineral oil.  The carrier is used to maintain the various materials in solution.  Fragrance is used in perfumery (fine fragrance), cosmetics, toiletries & household products, air care and candles, and many industrial applications.

Can I use your fragrance in water-based products?
Yes. We can formulate oil soluble and water soluble fragrances for different applications.

Should I use fragrance or essential oils in candles?
There are some scents for which no essential oil is available (such as banana) or the essential oil is much too costly or environmentally irresponsible to use (such as sandalwood or rosewood).  This is where fragrance oils come in.  Our fragrance oils are specifically formulated for candles and give off a very good scent.  We would recommend customers to use fragrance oils in candles due to the lower cost and a less complex blending procedure than if using essential oils.
(Source: and Ungerer Australia)
Are scented candles considered as "aromatherapy" candles?
Most fragranced candles are not true "aromatherapy" candles.  Aromatherapy calls for creating physiological or therapeutic effects through the use of essential oils extracted from plants and absorbed in the body through massage, ingestion or smell.
Many scented candles do not contain essential oils; those that do rarely contain amounts large enough to produce true aromatherapy effects. Instead, most scented candles create pleasing psychological effects from the ambient aroma of fragrances. This is often referred to as "aroma-chology."



What is a flavour?
Flavor or flavour is the sensory impression of a food or other substance, and is determined mainly by the chemical senses of taste and smell. Flavours of foods such as confectionery, beverages, dairy products and powder products can be enhanced and created with the use of specially blended flavours.  Most commercial flavours used are Nature Identical with Natural flavours becoming more popular.

What are Natural, Natural Identical and Artificial flavours?
Flavours are made up of aromatic flavouring compounds. These are available as Natural, Nature Identical and Artificial.
Natural flavours - extracted from vegetable or animal materials and are not further chemically modified or changed. They can be either used in their natural state or processed for human consumption, but cannot contain any nature-identical or artificial flavoring substances.
Synthetic flavours - obtained by blending approved aroma chemicals, but which are not found in nature.
(Source: and Ungerer Australia)

Do you have extracts?
We do not have extracts. We only have flavours.

Are your flavours Halal?
Yes, we have Halal flavours that are approved by a world recognized Halal authority.

What format does your flavour come in?
We have both powder and liquid flavours, we can also formulate water or oil soluble flavours for different applications.

Are your flavours heat resistance, e.g. suitable for baking process?
Our flavours have been used in bakery products so they are heat resistant. However we strongly encourage customers to run trials with our samples to determine.

What kind of powdered flavours do you have?
We have an extensive range of spray dried and plated flavours to suit all applications.
Spray dried flavours offer excellent stability and shelf-life compared to plated, but are usually more expensive.  Plated flavours are cheaper and also provide a strong odour to your powdered end product.

How is seasoning different from flavouring?
Seasoning is predominantly made up of spices and herbs, with ocassionally the addition of flavours.
Flavouring alters or enhances the basic food by introducing special flavours notes.  E.g. strawberry flavour in milk

Are your flavours considered concentrated flavours?
Our flavours are considered concentrated flavours, which means that the key flavouring ingredients are high.  Usually a high concentrated flavour would also have a strong aroma.


Essential Oil

What is an essential oil?
An essential oil is derived from a botanical (fruit, leaf, root, stem, and/or flower) via cold press process or steam distillation. Pure grade essential oils are 100% natural.

What is the difference between Allergen Reduced Essential Oils and normal Essential Oils?
In Allergen Reduced Essential Oils, chemical compounds that are known to cause allergic reactions or are irritatants to some people have been drastically reduced to a very low level, sometimes even completely removed. Hence, Allergen Reduce Essential Oils are suitable for people with sensitive skin.

How is an essential oil distinct from a fragrant oil?
Essential oils are extracted directly from the plant, vegetable, or fruit and are totally natural.  Fragrant oil is often a mixture of several essential oils and extracts and other aromatics.  They offer a much wider choice of odour profile and are usually less expensive than essential oils.  

Why are essential oils more expensive?
Essential oils are priced according to the international market. Its availability fluctuates due to changing of seasons and crop situations.

What does FCC stands for?
FCC stands for Food Chemical Codex.  These are oils with standardized content of components that have to contain a specified amount of certain aroma chemicals that normally occur in the oil.
(Source: Wikipedia)

What does "therapeutic grade" or "aromatherapy grade" mean?
No governmental agency or generally accepted organization "grades" or "certifies" essential oils as "therapeutic grade", "medicinal grade", or "aromatherapy grade" in the U.S.  There is no formally approved grading standard used consistently throughout the essential oil industry.  Those terms are more "marketing-speak" since there is no such classification in the industry.
(Source: and