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FAQ - Ordering & Shipping

Ordering & Shipping - Large Quantity Orders

What is your minimum order quantity (MOQ)?

No minimums!

What is your lead time (Fragrances / Flavours)?

Please keep in mind that all our products are sent/shipped from Australia.

For orders:
By Fedex: 2 to 4 weeks from confirmation of purchase order.
By Sea   : 6 to 8 weeks from confirmation of purchase order.

For samples:
2 to 4 weeks from receipt of request form.

How do you pack your Fragrances/Flavours/Essential Oils?

Our liquids are packed in drums that are plastic dangerous goods grade (HDPE) with tamper evident caps.
Our powders are in pails with a sealed lid.
Samples come in amber bottles for liquids and small plastic containers for powders.

How do I pay?

Please bank into our account:
Take It Global Sdn Bhd
Bank:                   Malayan Banking Bhd
Account Number:  5071 5213 0213

For SGD transfers, please bank into:
Heah Tze Ling
Bank:                   Maybank Singapore
Account Number:  141 9055 8350 

Return Policy:

In the interest of reducing wastage, we will consider on a case by case basis returns for change of products due to wrong product ordered. We do not refund.

Customers bear the cost of returns to us and our handling and inspection charges. These will be deducted from the paid amount.

So please do check your orders to make sure everything is what you need before making payment.